FAQs

  • No. Many property management companies offer limited services at discounted prices, catering to owners who prefer to be highly involved in daily management. At Professional Property Managers, we provide a full-service, stress-free experience where we handle every aspect of property management with professionalism and expertise.

    Managing rental properties in Yuma, Arizona, requires in-depth knowledge of local laws, market trends, and tenant management, making it essential to have an experienced professional overseeing your investment.

  • Yes! We have extensive experience taking over management of properties with existing tenants. Whether your tenant is in good standing or you're dealing with late payments, lease violations, or communication issues, we can step in and handle the situation professionally.

  • No. At Professional Property Managers, we believe we should only get paid when you get paid. Our management fee is based on a percentage of the rent we collect, so if your property is vacant or the tenant isn’t paying, you owe us nothing.

    This ensures our goals are aligned—we work hard to fill vacancies quickly with quality tenants and ensure consistent rental income for you.

  • We use a proven, multi-channel marketing strategy to attract high-quality tenants quickly.

    Want to learn more about our rental marketing strategy? Click here!

  • Thorough tenant screening is the foundation of a successful rental experience. Our in-house screening process combines advanced technology with personal verification, ensuring we place high-quality tenants in your property.

    Our screening includes:

    • Credit & Background Checks – We assess credit history, criminal records, and eviction history.

    • Income & Employment Verification – We confirm tenants have stable income to afford the rent.

    • Landlord References – We personally verify rental history and past landlord experiences.

    • Compliance with All Laws – We follow federal and Arizona fair housing laws to ensure a legal and ethical screening process.

    Our goal is to place responsible, long-term tenants who will take care of your property and pay rent on time.

    Have questions about our screening process? Contact us today!

  • No, but rest assured—you can trust Professional Property Managers to place the best-qualified tenant for your property. Our proven screening process has evaluated thousands of applicants, and we know exactly what to look for in a responsible, long-term tenant.

    We handle all aspects of tenant selection to ensure compliance with Arizona fair housing laws while minimizing the risk of placing a poor-quality renter. Our process is designed to protect you from potential legal issues and ensure consistent rental income.

  • No, you are not required to accept pets in your rental property. However, at Professional Property Managers, we want you to be aware that in Yuma's rental market, a large percentage (70%) of tenants have pets. Choosing not to allow pets can significantly limit your pool of potential renters and may result in longer vacancy times.

    Service Animals & Emotional Support Animals (ESA)

    While you can choose not to allow pets, service animals and emotional support animals (ESAs) are not considered pets under federal fair housing laws. As a landlord, you must accommodate tenants with a verified disability who require a service animal or ESA. This means:

    • You cannot charge pet fees or deposits for service animals or ESAs.

    • You may request proper documentation for an ESA but cannot require certification for a service animal.

    • Service animals and ESAs must be allowed, even if you have a "no pets" policy.

    We ensure full compliance with fair housing laws while also protecting your property. If you have questions about pet policies or ESA regulations, contact us today!

  • At Professional Property Managers, we provide a custom, attorney-prepared lease agreement designed to be fair, enforceable, and offer maximum legal protection for both you and your tenant.

  • No, as your legal agent, Professional Property Managers will sign all legal documents on your behalf. We handle all the paperwork, including the lease agreement, ensuring everything is in compliance with Arizona landlord-tenant laws and protects your interests.

  • As an owner-client of Professional Property Managers, you'll have 24/7 access to your financial reports through our secure online portal. This allows you to easily track rental income, expenses, and any other financial activity related to your property at your convenience.

    You can access and review your reports anytime, ensuring full transparency and control over your investment.

  • At Professional Property Managers, we make sure you receive your rental income on time, every month. After closing out the monthly accounting cycle, we process a direct deposit of your funds, which will be in your account by the 10th day of each month.

  • Yes, we perform an annual mid-lease property inspection at no additional cost to you. The purpose of this inspection is to:

    • Ensure the property is being well cared for by the tenant

    • Check for any lease violations

    • Identify potential maintenance issues before they become major problems

    Our goal is to help you maintain your property in top condition and avoid costly repairs down the road.

  • The quality of your property directly impacts the type of tenants it will attract. For this reason, we recommend that your property be updated, well-maintained, and thoroughly CLEAN to appeal to quality renters.

    At Professional Property Managers, we can help you get your property rent-ready by ensuring it meets Arizona’s state habitability requirements and is in excellent condition to attract high-quality applicants.

  • At Professional Property Managers, we handle all repair requests, including emergency maintenance—even in the middle of the night. We work with pre-screened, high-quality vendors to ensure that all maintenance issues are addressed promptly and professionally.

    You can trust us to keep your property in great condition, while providing your tenants with the responsive service they expect.

  • Yes, we collect a $400 escrow reserve from you. This is your money, and it will be safely deposited into our bank trust account to serve as a reserve for your property.

    These funds may be used to cover maintenance expenses or any other costs that arise between the time we send you your rental income and when we collect the rent from the tenant the following month.

    Rest assured, we will maintain this reserve for the duration of our management of your property. If we stop managing your property, the remaining balance will be returned to you.

  • At Professional Property Managers, we hold all tenant security deposits in a security deposit trust account to ensure full compliance with Arizona's security deposit laws and trust accounting regulations. This practice provides transparency and ensures that funds are protected throughout the duration of the tenancy.

    You can trust that your security deposit will be managed in accordance with Arizona Real Estate Commission guidelines.

  • When a tenant moves out, Professional Property Managers will conduct a property check-out and handle the security deposit return process. We will withhold any funds from the tenant’s security deposit that are legally due and allowable, such as for damage repairs or unpaid rent.

    We fully comply with Arizona state law regarding what can and cannot be deducted from a security deposit, ensuring all returns are processed legally and transparently.

  • If your property is vacant, you're welcome to take care of any repairs or make-ready tasks yourself. However, once a tenant is in place, we require that all maintenance work be done by approved vendors for the safety and security of the tenant. We use pre-screened professionals to ensure high standards of service.

    If you have a preferred vendor you’d like to work with, let us know! We're always happy to consider adding trusted vendors to our network.

  • Getting started is easy! Simply click the link below, and one of our Property Managers will reach out to you. Alternatively, you can fill out the owner intake form linked below to provide us with your property details, and we'll get the process rolling.

    Contact us today to get started!